FESCO Emergency Sales
7010 Troy Hill Drive
Elkridge, MD 21075
(410) 379-5353 Local
(800) 638-0926 Toll-Free
(410) 379-0261 Fax
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- In 1953, Walter E. 'Ed' Laake began selling fire trucks factory-direct and the rest is history. FESCO Emergency Sales (FESCO) is now owned and operated by second and third generation emergency vehicle specialists Peter W. Laake, Sr. and Peter W. Laake, Jr. The Laake family oversees the day-to-day operations of FESCO Emergency Sales, contributing in the design, sale and service of emergency vehicles. FESCO serves counties, municipalities, volunteer fire companies & rescue squads, hospitals and private ambulance services among our many clients.
Product Line - FESCO Emergency Sales is proud to represent four of the finest and most distinguished manufacturers of emergency & specialty vehicles in the marketplace today; Horton Emergency Vehicles, Spartan ERV, Marion Body Works, and Incident Communication Solutions (ICS).
Staff - FESCO Emergency Sales boasts a sales staff of five full-time sales representatives. Combined, they provide over 100+ years of experience in the design, order, delivery and service of emergency vehicles. Totally dedicated to this industry, our sales staff specializes in providing you, the customer, the knowledge required in ordering emergency vehicles. FESCO uses a team concept. Our employees work and train together to ensure that our customers receive the full benefit of everyone’s experience and expertise when designing a new piece of apparatus.
Service Department - Many "emergency vehicle dealers" have come and gone throughout the three-generation involvement that the Laake family has enjoyed in this industry. Other dealers have often represented good product lines but did not provide the quality service it takes to become a time proven leader in the industry. FESCO’s first key to longevity is providing excellent products. The second and equally important key is providing the long-term service and support required to maintain and upgrade your apparatus. FESCO employs a full-time service staff which includes a service manager, seven full-time mechanics specialized in the maintenance and repair of emergency vehicles, two part-time mechanics, and several regional service providers. Our staff is ASE and EVT certified. Additionally, we provide a staff of drivers and vehicles for the pick up and delivery of customer units in order to save you valuable time and manpower.
FESCO can provide customized programs for maintenance and service around your company’s needs. These programs can include on-site service, preventive maintenance and general or specialized repair. Our toll free number is one of the small commitments we have provided for making your service experience pleasurable. FESCO is committed to providing quality service in a timely manner. We understand the importance of keeping your emergency vehicle in service. We’ve succeeded for over 55 years by having this vision and goal.
Parts Department - FESCO employs 3 parts administrators and stocks over $500,000 in specialty parts and supplies for the fire, emergency and EMS industry. We are stocking a stocking dealer for Spartan Motors, and Hale Products, in addition all the manufacturers we represent. This ensures we can minimize the down time associated with warranty and non-warranty repair of your apparatus. Additionally, in the unlikely event the part you need isn't in stock, FESCO works with a network of suppliers so we can get your part in the quickest time possible.
Graphics Department - With 5 full time employees, FESCO offers graphics and lettering capabilities utilizes the latest Roland EcoSolvent and Gerber Edge2 technology. From vehicle lettering, striping, vehicle wraps, and chevrons to decals and shields, FESCO can design and install graphics to match your existing vehicles or design a new style for the years to come. FESCO will strive to make your design ideas a reality and make your vehicle a showpiece.
Administrative Staff – While our sales and service staff is busy meeting your needs, FESCO Emergency Sales employs a full team of administrative support staff including a full-time General Manager and three full-time administrative assistants to ensure the day-to-day performance of our company. Our administrative staff maintains the records, handles customer inquiries and processes a variety of orders and requests. Our goal is to ensure that our customer's needs are handled properly and in timely manner.
Facilities - FESCO Emergency Sales operates from two fully-stocked facilities in the mid-atlantic region. In 2013, we moved into our corporate headquarters into in our own fully renovated 32,000 square foot facility located conveniently off of Interstate 95 between Washington and Baltimore. We also have a facility located close to Interstate 95 just north of Richmond, VA to provide timely service to our customers in Virginia and North Carolina.
Summation - The emergency vehicles market is very competitive. Few dealers have the longevity, experience, and commitment to service that FESCO Emergency Sales and the Laake Family have.
We are proud to be serving the needs of our customers for over sixty-two years. We look forward to building a lasting relationship with your organization. Thank you for your continued support.
Let FESCO Emergency Sales solve your emergency equipment and vehicle needs!